Back to Customer Service Representative
Starting Salary: $27,040
Salary based on Qualification and Experience
General Nature of Work:
Receives, process and checks applications for utility services and cash deposits; advises customer of City utility policies and non-payment procedures; assist utility customers in solving problems or answering questions concerning their utility bill; performs file maintenance on a computer terminal; initiates work orders relating to utility services; files all complete and incomplete work orders.
Training and Experience:
Must be a high school graduate or equivalent with experience in general office work involving public contact a must; thorough knowledge of the city’s utility policies, practices and procedures; must be computer literate, must be able to communicate effectively orally and in writing; must be able to make decisions recognizing established procedures and practices and must possess a valid driver’s license.
If you feel you qualify for the above position, you must report to the Human Resources Office to indicate your interest.
Position openings are to remain posted for three (3) working days before the position is filled so that all qualified employees will have an opportunity to apply.
To apply or find out more information, please contact Human Resources by calling 229-985-1974.